UPDATE, Friday, Nov. 13: This problem has been fixed. We have tested the direct export to RefWorks function in the Ebsco databases, and all is working fine now.
There is a problem with the Direct Export to RefWorks function within Ebsco databases.
You may get an error message stating the following:
Direct Export Not Working. The direct export from EBSCO is not working at this time. We regret any inconvenience that this may cause. You can export the selected references to a text file and import them via the Import function from within RefWorks. Please refer to online help for more information on how to do this.
This issue should be fixed sometime on Friday, November 13th.
In the meantime, if you want to export articles from Ebsco to your RefWorks account, you may do so by exporting to a text file and importing that text file into RefWorks.
Instructions are available here: http://www.refworks.com/RWSingle/help/Exporting_from_Data_Services_and_Importing_into_RefWorks.htm#EBSCOhost. (Skip down to the instructions to Manually Save and Export Records)
The Direct Export to RefWorks function is working from non-Ebsco databases (e.g. ProQuest, Wilson OmniFile, Lexis Nexis, FirstSearch, etc.)
If you have questions, please call the Reference Desk at 973-290-4248 or Ask Online.
Filed under: Databases, Dates and Deadlines, Problem Log, RefWorks and Citation, Students
